Protecting your private information is our priority. The statement of privacy applies to flashhoops.com, Flashhoops Mobile App, FlashHoops for Schools (“Company,” “we,” “our,” or “us”). This also applies to data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to FlashHoops includes flashhoops.com. FlashHoops App, and FlashHoops for Schools. By using the FlashHoops website and FlashHoops you consent to the data practices described in this statement.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights available to our users. By using FlashHoops, you agree to the practices described in this policy.
As a parent or teacher, we understand that protecting your student's privacy is important. Our team has been working diligently to provide you with the best information and to ensure that your information is safe when interacting on the internet. In compliance with COPPA (the Children’s Online Privacy Protection Act),
1. Information We Collect
We collect only the information necessary to provide our educational services.
From Students
- Name
- School or Google login credentials
- Class participation and performance data
From Parents/Guardians
- Login information for mobile accounts
- Payment information if purchasing subscriptions
From Teachers
- Name and email address
- Class name and roster
- Platform usage and activity statistics
Automatically Collected Information
- We do not collect IP addresses, device/browser data, or use cookies for behavioral tracking.
- We use Google Analytics to understand general usage trends (e.g., number of visits, time on site) but do not track individuals.
We do not collect sensitive personal information such as health, biometric, or disability-related data.
2. How We Use Information
We use collected information for the following purposes:
- Delivering and personalizing educational content
- Supporting teachers and schools in managing student learning
- Communicating with users about their accounts and the platform
- Processing payments via Stripe
- Sending service-related emails through SendGrid
- Maintaining platform security and integrity
- Complying with legal obligations (e.g., FERPA, COPPA)
3. Information We Share
We do not sell personal information to third parties.
We may share information only with trusted service providers that help us operate our platform:
- Google (Login, Analytics) – authentication and usage analytics
- Stripe – payment processing
- SendGrid – email delivery
- Supabase (U.S.-based) – secure data storage and hosting
All third-party providers are required to protect your information and use it only for services on our behalf.
4. Children’s Privacy
Our platform is designed for students in 3rd grade and above. We comply with the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).
- Schools or parents must provide consent before a child under 13 can use FlashHoops.
- Parents and schools have the right to review, correct, or delete a child’s personal information.
5. Data Security and Retention
- We store all data in the United States using Supabase with industry-standard encryption and access controls.
- We retain student and teacher information only as long as necessary to provide services, or as required by law.
- When accounts are deleted, we delete associated personal data within a reasonable timeframe consistent with industry standards.
6. User Rights and Choices
Parents and Students
- May request access to or deletion of student data at any time.
Teachers and Schools
- May control student accounts and request data exports.
All Users
- May opt out of receiving non-essential communications (e.g., marketing emails).
- May request access, correction, or deletion of their information by contacting us (see Section 9).
7. Data Ownership
All student records, teacher-created content, and related learning data are owned by FlashHoops.
Teachers and students may export their data at any time, but TechU retains ownership to maintain, improve, and operate the platform.
8. Changes to This Policy
We may update this Privacy Policy periodically.
- Minor updates will be posted on our website with a new “Last updated” date.
- For material changes (e.g., how we use or share personal information), we will also notify users by email or through an in-platform message.
9. Contact Us
If you have questions about this Privacy Policy or your rights, please contact us at:
📧 schollete@flashhoops.com
